Payments FAQ

Every day help for our customers

Kratom is not FDA approved & we DO NOT make any medicals claims in regards to healing, mitigating, diagnosing, preventing, or curing any ailments.

If you need more help

We accept Credit/Debit Visa/Mastercard/Discover, Zelle, ACH, eCheck.

Seamless Chex work like an electronic check. You will need to provide your checking account’s routing and account numbers. You can find these numbers on the bottom of a paper check. The first number is the routing number and the second is the account number in most cases. 

Shipping: 
Monday-Friday: Orders received before 9:00 am PST will be shipped the same day. Orders after 9:00 am PST will be shipped the following day.
Saturday-Sunday: All orders will be shipped next Business Day.

Benefits: Get 5% Off ONLY with this payment method.

 

FLEX Payments is a great option for Debit or Credit Cards with no spending limits. No fees charged. First you need to create an account before checking out, just for one time, save your login info for future orders. Click Here 

At checkout after choosing FLEX as your payment method you will be redirected to FLEX website, to either use your FLEX balance or Purchase additional FLEX to hold or spend. “FLEX Gold” is sold in $5 increments. You can choose to buy what is needed to fund your purchase or a different amount for future orders. 

Shipping:
Monday-Friday: Orders received before 2:00 pm PST will be shipped the same day.
Saturday: Orders received before 12:00 pm PST will be shipped the same day.
Sunday: Orders will be shipped next Business day.

If its your first time, you will need to create an account. At Checkout choose Mesh, create your account or login to an existing account. Please note that you will be required to add your Social Security Number in order to create an account.

Shipping: 
Monday-Friday:
Orders received before 2:00 pm PST will be shipped the same day.
Saturday: Orders received before 12:00 pm PST will be shipped the same day.
Sunday: Orders will be shipped next Business day.

Could be that your bank is refusing the eCheck. Some banks may not be compatible with electronic checks. Please contact your bank for further assistance in this matter. Or you might entered a savings account number. Electronic checks must be done with your regular checking account – savings accounts and other specialty accounts are not compatible.

Yes, please see below:

  • Seamless Chex: (ACH echeck)
    Monday-Friday:
    Orders received before 9:00 am PST will be shipped the same day.
    Orders after 9:00 am PST will be shipped the following day.
    Saturday-Sunday: All orders will be shipped next Business Day.
  • FLEX: (Debit/Credit Cards)
    Monday-Friday:
    Orders received before 2:00 pm PST will be shipped the same day.
    Saturday: Orders received before 12:00 pm PST will be shipped the same day.
    Sunday: Orders will be shipped next Business day.
  • Mesh: (Debit/Credit Cards)
    Monday-Friday:
    Orders received before 2:00 pm PST will be shipped the same day.
    Saturday: Orders received before 12:00 pm PST will be shipped the same day.
    Sunday: Orders will be shipped next Business day.

Traditional credit card processors including payment platforms such as PayPal do not allow kratom transactions. If a merchant is allowing traditional credit transactions, it’s a matter of time before they shut down. It is for this reason why we use alternative payment methods.

Partnering with credit card processors willing to work with kratom is extremely difficult. We appreciate your understanding and patience as we keep adding and deleting partnerships with certain processors.